We value our customers at Beautorium and want to do everything we can to make your shopping experience both pleasurable and efficient.
There are 3 points of contact by e-mail which you can use, depending on the nature of your communication. We will do our best to answer you within 36 hours or less.
For Help and Advice:
If you have any questions about our products or are seeking advice or information about something, please email us at advice@beautorium.com. We will give you prompt, unbiased advice to help solve your query.
For Customer Service:
If you are having any kind of problem using our website, or have questions regarding your order or shipment, please contact us at customerservice@beautorium.com and we will investigate your problem and help resolve it. Simple as that.
For Everything Else:
To contact us for any other reason, please email us at info@beautorium.com. We love to get feedback on our website, our products, packaging and service standards. Please feel free to let us know what you think, what you like and where you might like to see changes.
Press and Media Queries:
For press and media inquiries, please contact Andra Mielnicki at Behrman Communications:
212.986.7000
amielnicki@behrmanpr.com
If you would prefer to contact us by mail, you can write to us at:
Beautorium LLC
PO Box 470638
Charlotte, NC 28247
You may also phone our customer services desk at 866.557.2243 between the hours of 10am-6pm Monday-Friday
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